Delivery Policy

Fast and Prompt Delivery.
Colombo suburb orders are delivery is free on orders over Rs.25000.00 and only 1500.00 for orders under £25000.00. Accurate dispatch times are displayed against each individual product, typically we try to keep them to just a few working days.

Once your order has been made, your new window dressings are almost always with you the three working days. Remote areas may take a longer. When one of our courier partners has collected your order, we'll email you a tracking number and link so you can follow it all the way to the door. You can also track your order here.

 
We Deliver Island wide and International deliveries too.
We guarantee delivery to all areas of Sri Lanka. In addition, we will also deliver worldwide with our courier partners.

Where is my order?
You can track your order with our order tracker. We will also send you an e-mail when your parcel is ready to be dispatched, this will include a tracking number so you can track the delivery directly with the courier.

 
What are your delivery times?
Accurate dispatch times are displayed against each individual product, typically we try to keep them to just a few working days.

Can I have my order delivered to an alternate delivery address?
Yes, you can. We are more than happy to deliver to an alternative address; many of our orders are delivered directly to our customers at their work address.

Where can you deliver?
We can deliver to any address within Sri Lanka. We are also can deliver Internationally, and the delivery charge will depend on the weight of your order. Naturally, all our international sales are VAT free. Please contact us for a quotation.

Do I get notified of dispatch?
Once your order is ready for dispatch we notify you via email with a planned delivery date and a tracking number.

The parcel is damaged, what do I do?
All our deliveries are fully insured against damage, if the packaging is damaged in any way, please write 'damaged' on the delivery note. If you inspect your order and it is indeed damaged then we are very sorry. Please contact our customer service team and we will arrange a replacement.